Product Ideas Portal

"Viewer Only" view option for Administrators for customer delivery calls

Issue:

After an audit we provide a delivery call with the client to show our findings and do an AMP tour.

Our view as "Editors" is not the same as what the client would see as "Viewers" which makes it difficult and confusing when we have give them a tour and show them our findings. 

The only way around this is to create a separate account that is viewer only and add the account and login in a different browser or log out of our own account and login to the viewer only account.

 

Suggestion:

Provide an option to change the AMP report view to "viewer" so it is the same as what a client would see on their report.

This could be an option added to the top right in the form of a toggle or as another button that opens a dialog with change view options.

  • Amy Li
  • May 20 2019
  • Deferred to Next Gen
AMP
  • Attach files
  • Kevin Erickson commented
    20 May 18:13

    Until we get this option in AMP, I should add, it is a little easier to open the AMP report in Private Browsing mode, and log in with the "viewer" account, to avoid logging out of our usual Level account.

  • Admin
    Megan Alfaro commented
    22 May 17:03

    Great idea, we'll take a look at this in our future consideration grooming session.

  • Clare O'Keeffe commented
    28 Oct 13:55

    Use Kevin Murphy's script for now. There is a "client mode" toggle